Curated Floral Collections

Our freshness guarantee is built on a three-part strategy. First, we use a 'farm-to-door' model, drastically shortening the supply chain. Our flowers aren't stored for weeks; they're often cut and shipped to our studio within 24-48 hours. Second, upon arrival, every stem is immediately re-cut, hydrated in a nutrient-rich solution, and stored in a precisely controlled cooler. Third, for delivery, bouquets are secured in a hydration pack (a 'mini-vase') to keep them drinking water during transit. This meticulous process ensures they arrive vibrant and last significantly longer than typical retail flowers.

Absolutely. While we pride ourselves on our curated collections, we love bringing a customer's unique vision to life. You can contact our customer service team to request a custom arrangement. Please be ready to discuss your preferred color palette, specific flowers (if any), the occasion, and your budget. Our florists will then work with you to design a one-of-a-kind bouquet. Please note that custom orders may require 24-48 hours of advance notice to ensure we can source the specific blooms you desire.

Our Bloom Subscription is the easiest way to enjoy fresh flowers regularly. You simply choose a style (like 'Modern' or 'Classic'), a size, and a delivery frequency (weekly, bi-weekly, or monthly). Our florists then create a unique, seasonal arrangement for each delivery, so you'll always be surprised and delighted. You'll be billed automatically before each shipment. The best part is the flexibility: you can easily pause your subscription, change your address, or update your preferences through your online account portal. Subscribers also benefit from a discount compared to one-off purchases and free delivery.

Our delivery protocol is designed to ensure a successful delivery while protecting the flowers. If the recipient is not available, our courier will first attempt to call them using the number provided at checkout. If they can't be reached, the courier will assess the location. If there is a safe, shaded, and protected area (like a covered porch or with a concierge/doorman), the bouquet will be left there, and we will send a notification to both the sender and recipient confirming the delivery location. If no such safe place exists, the bouquet will be returned to our studio, and we will contact the sender to arrange for a new delivery time (a redelivery fee may apply).

We want you to enjoy your blooms for as long as possible! We include a packet of flower food and care instructions with every order. For best results: 1. Use a clean vase. 2. Fill it with fresh, cool water and mix in the provided flower food. 3. Trim about an inch off the bottom of each stem at a 45-degree angle before placing them in the vase. 4. Remove any leaves that will be below the waterline to prevent bacterial growth. 5. Change the water and re-trim the stems every 2-3 days. 6. Keep the bouquet in a cool spot, away from direct sunlight, heating vents, and ripening fruit (which releases ethylene gas that can age flowers prematurely).

Sustainability is at the core of our philosophy. We are proud to say our packaging is 100% plastic-free. We use recyclable cardboard for our boxes, wrap our bouquets in biodegradable craft paper and burlap, and use a compostable hydration pack. Beyond packaging, we prioritize sourcing from Rainforest Alliance Certified and other ethically certified farms. We also champion local growers to reduce our carbon footprint. This commitment ensures that the beauty we deliver is responsible and mindful of the planet that provides it.